Challenge
The client is a Fortune 500 company, a leading Consumer Goods player with a large presence in brick-and-mortar retail.
The company was using human-based processes to track, trace and fulfill their CPG/FMCG products/brands/SKUs at several brick-and-mortar retail distribution point-of-sales. Given the scale of operations on various SKUs/brands/variants handled at each point-of-sales touch points, the process of acquiring information was slow and unreliable, leading to missed sales opportunities and absence/delay in customer satisfaction.
Solution
Our Point-and-shoot camera-based AI mobile application makes this process simpler, reliable and easy to integrate with existing retail sales operations. The entire process can be executed within minutes to capture images and process image analytics to get real-time and accurate data reporting to ensure best retail execution with relevant information to make faster decisions.
Impact
Automated measurement and monitoring of KPIs like Distribution, Shelf-Share%, Price-Points, Competitive Intelligence and Planogram Execution/Compliance in real-time led to 20% improvement at points-of-sale.